At Luxeline Devine Private Limited, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver your products.

🔹 1. Order Processing Time

Orders are processed within 1–2 business days after successful payment.
Orders placed on Sundays or public holidays will be processed on the next working day.

🔹 2. Delivery Time

Estimated delivery time after dispatch:

Metro Cities: 3–5 business days
Other Cities: 4–7 business days
Remote Areas: 6–9 business days

Delivery times may vary due to weather, courier delays, or unforeseen issues.

🔹 3. Shipping Charges

Shipping charges (if applicable) will be shown at checkout.
Free delivery may be offered during special promotions or on selected products.

🔹 4. Order Tracking

Once your order is shipped:

You will receive a tracking link via email or SMS.
You can track your shipment status until it reaches your doorstep.

🔹 5. Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate.
Orders may be delayed or returned due to:

Incorrect address
Unreachable phone number
Customer not available to receive the package

In such cases, re-shipping charges may apply.

🔹 6. Damaged or Missing Items

If your order arrives damaged or incomplete:

Contact us within 24 hours of delivery
Share photos/videos of the package and product
We will assist you with a replacement or solution.

🔹 7. International Shipping

Currently, we do not offer international shipping.
We ship only within India.

🔹 8. Support & Queries

If you have any questions related to shipping, feel free to reach out:

📧 luxlinedevine@gmail.com
📞 70478 17285
💬 WhatsApp: 70478 17285

We are always happy to help!