Terms and Conditions
Welcome to Luxeline Devine Private Limited. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making any purchase.
🔹 1. General
- These terms govern your use of our website and services.
- By placing an order, you confirm that you are at least 18 years old or using the website under parental guidance.
- Luxeline Devine Private Limited reserves the right to modify these terms at any time.
🔹 2. Products & Pricing
- We make every effort to display accurate product information, images, and pricing.
- Prices may change without prior notice.
- Products may appear slightly different due to lighting or screen settings.
🔹 3. Orders & Payments
- Orders are confirmed only after successful payment.
- In case of suspected fraud or incorrect details, we may cancel the order.
- Payments are processed securely through trusted third-party gateways.
- We do not store your full payment details.
🔹 4. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier delays or external conditions.
- Incorrect addresses or unreachable customers may result in delivery failure and additional charges.
🔹 5. Return & Refund
- Returns are accepted within 7 days under eligible conditions such as defects, damage, or wrong product received.
- Items must be unused and in original packaging.
- For detailed terms, please refer to our Return & Refund Policy.
🔹 6. Cancellation Policy
- Orders may be cancelled before they are shipped.
- Once shipped, cancellation is not possible.
- Refunds for cancelled orders (if eligible) will be processed through the original payment method.
🔹 7. User Responsibilities
By using our website, you agree that you will not:
- Misuse or attempt to harm the website
- Engage in fraudulent activities
- Copy or redistribute our content without permission
- Provide false information while placing an order
🔹 8. Intellectual Property
- All content, images, logos, designs, and text on this website belong to Luxeline Devine Private Limited.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
🔹 9. Limitation of Liability
Luxeline Devine Private Limited is not responsible for:
- Product misuse by the customer
- Delays caused by courier partners or unforeseen circumstances
- Losses arising from incorrect address or customer negligence
- Minor variations in product color or appearance
Our maximum liability is limited to the value of the product purchased.
🔹 10. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content, privacy policies, or actions.
🔹 11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under the jurisdiction of Kolkata, West Bengal.
🔹 12. Contact Us
If you have any queries regarding these Terms, please contact us:
📧 luxlinedevine@gmail.com
📞 70478 17285
GRD-FR;SHOP NO-02 15 ASHOKGARH LP-107/7 KOLKATA 700108